The information contained in this Site is for general guidance on matters of health interest only. While we have made every attempt to ensure that the information contained in this Site has been obtained from reliable sources, L&R Dental is not responsible for any errors or omissions, or for the results obtained from the use of this information.
All information in this Site is provided “as is”, with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose.
In no event will L&R Dental, its related partnerships or corporations, or the partners, agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information in this Site or for any consequential, special or similar damages, even if advised of the possibility of such damages.
Certain links in this Site connect to other Websites maintained by third parties over whom L&R Dental has no control. L&R Dental makes no representations as to the accuracy or any other aspect of information contained in other websites.
We are committed to providing high-quality dental care and ensuring all patients are treated with respect, dignity, and professionalism. Patients are encouraged to provide feedback or raise concerns regarding any aspect of the services provided by this practice.
Patients may submit feedback or complaints directly to the practice using the following contact details:
If a concern cannot be resolved directly with the practice, patients have the right to lodge a complaint with the appropriate health complaints authority. In Queensland, the relevant authority is:
Office of the Health Ombudsman (OHO)
Website: www.oho.qld.gov.au
Phone: 133 OHO (133 646)
Email: complaints@oho.qld.gov.au
Complaints can also be directed to the Australian Health Practitioner Regulation Agency (AHPRA) if the matter involves a registered dental practitioner.
AHPRA
Website: www.ahpra.gov.au
This complaints mechanism is provided to ensure patients have access to an independent, transparent, and fair process for addressing any concerns related to the dental care and professional conduct of this practice.
